FINGRAM VIP — PRIVACY POLICY
1. What we collect: your Telegram user ID and username, the plan you subscribe to, your subscription and payment status, and any messages you send to our support. If you request a cryptocurrency refund, the wallet address you provide.
Link analytics: when you open a FinGram link (go.fingramvip.com), we record the link opened, the time, your approximate country, and a pseudonymous identifier that is derived from a one-way hash and changes every day. We do not store your IP address, and this data is used only in aggregate to understand which channels bring visitors. Subscription events received from Stripe (for example, trial start, renewal or cancellation) are stored to measure conversion and retention in aggregate.
2. What we do not collect: FinGram does not receive or store your full card details. Card payments are processed by Stripe, cryptocurrency payments by CoinPayments, and memberships by InviteMember, each under its own privacy policy.
3. Why we use it: to provide and manage your access, process payments and refunds, send service notices (such as trial and renewal notices), measure and improve the service in aggregate, prevent fraud and abuse, and comply with legal obligations.
4. Sharing: we share data only with the service providers above and with our infrastructure providers (Cloudflare and Supabase), as needed to run the service, or where required by law. We do not sell your data.
5. Retention: we keep data while your subscription is active and afterwards only as long as needed for accounting, legal or fraud-prevention purposes.
6. Your rights: you may request access to, correction of or deletion of your data, subject to legal retention requirements, by contacting support@fingramvip.com.
7. Contact: Konosuke Asano — FinGram, support@fingramvip.com